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THE TELECARE PROCESS: SIMPLIFYING RPM

At Telecare USA, we streamline the remote patient monitoring process to empower healthcare providers and enhance patient care. Our approach is straightforward and efficient, focusing on ease of use and maximum support.

 

State-of-the-Art Devices for Optimal Monitoring

We provide cutting-edge, industry-leading devices that offer unparalleled accuracy in patient monitoring. Our role begins with equipping your clinic with these advanced tools, designed to integrate seamlessly into your daily practice.

 

Seamless Patient Onboarding

The process is simple:

  • Clinic’s Role: Your primary responsibility is to identify patients who would benefit from remote monitoring and assign them one of our devices. We provide all devices and testing consumables at no additional cost to your clinic.
  • Streamlined Paperwork: Your staff completes a simple, one-page form and sends it to us via fax or email. This form kickstarts the onboarding process seamlessly.

 

Comprehensive Patient Education and Profile Setup

Upon receiving the form, our Onboarding Coordinator promptly connects with the patient on the next business day. We take responsibility for:

  • Educating the Patient: Our coordinator teaches the patient how to use the monitor effectively, ensuring they feel confident and informed.
  • Profile Creation: We set up the patient’s profile in our HIPAA-secure online portal—a hub for tracking and managing their health data. All patient readings and documentation are securely retained for seven years, ensuring compliance and continuity of care.
  • First Reading Confirmation: While on the phone with the patient, we guide them through taking their first reading to confirm it is successfully transmitted to our portal, marking the start of our continuous monitoring service.

 

Dedicated Monitoring

With the onboarding complete, our team takes over all aspects of monitoring - from readings monitoring and documentation to patient testing reminders to out of range readings alerts. This allows your providers and staff to focus on other critical, revenue-generating activities within your practice.

 

Detailed Reporting

Each month, you will receive a comprehensive report detailing all the CPT codes your providers should bill for, ensuring you capture all appropriate revenue for the services rendered.

 

Our Commitment: Enhancing Healthcare Delivery

By handling the complexities of onboarding and monitoring, we empower healthcare providers to devote more time to patient care and other essential services. Our process is designed to be as effortless as possible, providing peace of mind and operational efficiency to your clinic.

To get started, contact us at 903-871-1172 or email info@telecare-usa.com

TYPICAL MEDICARE REIMBURSEMENT

$20.08 (99453)

Remote monitoring of physiologic parameter(s) (eg, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; set-up and patient education on use of equipment

$52.43 (99454)

Remote monitoring of physiologic parameter(s) (eg, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; device(s) supply with daily recording(s) or  programmed alert(s) transmission, each 30 days, 16 day minimum

$50.30 (99457)

Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician/other qualified health care professional time in a calendar month

$42.28 (99458)

Remote physiologic monitoring treatment management services, clinical staff/physician/other qualified health care professional time in a calendar month requiring interactive communication with the patient/caregiver during the month; each additional 20 minutes *Mid point code

FQHC/RHC & Medicaid

FQHC/RHC $72.98 (G0511)

For FQHC and RHC clinics, HCPCS code G0511 replaces the 9945x series of codes when submitting claims using the UB-04 form. Starting in 2025, up to four units of G0511 may be billed in the first month, with up to three units allowable in subsequent months.

Medicaid (99091)

For Medicaid claims, reimbursement policies for Remote Patient Monitoring vary by state. Providers should contact their local Medicaid office to confirm whether 9945x codes or 99091 is applicable and to inquire about reimbursement rates

TRANSPARENT PRICING

All Inclusive Package

$77.10/pt/mo

  • Monitoring devices and supplies included
  • Telecare onboards new patients for clinic
  • Out of range readings emailed to provider in real time
  • Telecare monitors and documents patient normal readings
  • Telecare achieves Interactive Communication with patient as required by CPT code 99457
  • End of Month CPT Billing Report sent to clinic
  • Clinic / Staff TrainingCPT Guarantee: Telecare patient fee waived if no CPT code is generated

Essentials Package

$65.53/pt/mo

  • Monitoring devices and supplies included
  • Telecare onboards new patients for clinic
  • Out of range readings emailed to provider in real time
  • Telecare monitors and documents patient normal readings
  • Clinic achieves Interactive Communication with patient as required by CPT code 99457
  • End of Month CPT Billing Report sent to clinic
  • Clinic / Staff Training
  • Clinic responsible for service time

"DIY" Package

$49.10/pt/mo

  • Monitoring devices and supplies included
  • Telecare onboards new patients for clinic
  • Out of range readings emailed to provider in real time
  • Clinic monitors and documents patient normal readings 
  • Clinic achieves Interactive Communication with patient as required by CPT code 99457
  • End of Month CPT Billing Report sent to clinic
  • Clinic / Staff Training
  • Clinic responsible for service time

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